The exact delivery time may vary depending on your location and may be subject to change due to any issues with the courier or customs. Generally speaking, you can expect to receive your items within 3–15 business days.
Some of our products are made to order. Once your order has been confirmed and payment verified, the estimated dispatch time is 2-5 business days.

Delivery charges vary depending on your location and will be calculated at checkout.

Free international delivery is available on orders over USD 100 for most countries.

Sure. We currently ship 50+ countries and regions in Asia，Africa，Europe，Middle East，North America，South America and Oceania.

We offer a range of sizes to suit different pets. Please refer to the size chart for neck circumference, chest circumference and back length.

To measure your pet's clothing size, follow these steps:

BACK LENGTH

Measure from the base of your pet's neck to the base of their tail

CHEST

Measure around the fullest part of your pet's chest just behind their front legs

NECK

Measure around the base of your pet's neck where the collar would sit

→ The "Size Up" Rule: If your companion falls exactly between two sizes, we recommend selecting the larger size for maximum comfort.

→ Measurement Priority: Chest girth is the most critical metric for structural integrity. Always prioritise chest fit over neck or back length.

→ The Fur Factor: For double-coated or long-haired breeds, ensure you measure through the fur to the body line, then add a ease-allowance.

For a more detailed guide, please click |here|.

Email us at info@pepitepet.com or send us a direct message on Instagram (@pepite_pet), and we’ll provide you with personalised guidance.

Caring for your clothes is also caring for the environment. To keep your items fresh and clean, simply refresh them and gently wipe with a cloth or clothing brush. This is a delicate process for fabrics and helps avoid unnecessary water and energy consumption from washing.

We highly recommend hand washing your garments at a temperature not exceeding 30ºC / 86ºF. To protect the integrity of the fabric, please do not use any bleach or brighteners.

No. To preserve the shape and premium quality of the materials, please do not dry clean and do not tumble dry. We recommend gentle air drying instead.

Sure, but please be gentle. You may iron the garments at a low temperature not exceeding 110ºC / 230ºF to avoid any heat damage.

We accept payments like Visa, Mastercard, American Express, Apple Pay, Google Pay and UnionPay .

All direct payment gateways comply with the PCI-DSS standard administered by the PCI Security Standards Council, which was established jointly by brands such as Visa, Mastercard and American Express.

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